Reference

katana4d Privacy Policy for Your Account

katana4d Privacy Policy explains how we collect, use and protect the details connected with your account, phone verification and wallet activity.

Account recordsWallet referencesDevice controlsPolicy requests
katana4d katana4d Privacy Policy for Your Account
PRIVACY CONTACT ROUTES

Where Privacy Questions Reach Us

A clear contact path helps when you want to ask about a stored record, a wallet reference or a phone verification entry. Use the privacy contact route shown on our site and include the account email or phone detail connected with your request. If login is unavailable, send the same request through the support path linked from the account area, so we can check identity before discussing personal data.

Team online

Privacy request

Send a question through the privacy contact route with your account email or verified phone detail. We use those details to locate the correct record before discussing DANA, OVO, GoPay or QRIS activity.

Account access

If you cannot enter your account, use the support link beside the login path and explain the issue. We may ask for a verification step before changing access details or revealing account records.

Payment check

For a wallet or bank transfer question, include the payment reference and approximate time shown on your receipt. We compare it with the account ledger rather than requesting your full wallet password.

RECORDS AND CONTROLS

How We Handle Your Account Records

Our privacy work follows the practical steps you see during account use: phone verification, device checks, payment matching and support identity checks.

Data we collect

We may receive your account contact details, phone verification result, login time, device and browser signals, plus payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

How records are used

We use account and device records to confirm entry, connect a payment with the right account and investigate a stalled status. Lobby activity such as Live Casino or Bingo is handled for account operation.

Cookies on devices

Cookies and similar device storage can remember a session, preserve security settings and help the account path work between login and the lobby. You can manage browser storage through your device settings.

Account security

Phone verification and sign-in checks help us identify the account holder before we discuss records or change access details. Never send us your wallet PIN, password or one-time security code.

Retention of records

We keep records only for the period needed for account operation, security checks, payment matching and applicable legal duties. A payment reference may remain after a session closes when reconciliation still requires it.

Requests and corrections

You can ask which personal details we hold, request a correction or ask about deletion through the privacy contact route. We may verify your identity first and explain any record that must remain.

Privacy Policy Answers for Indonesia

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet status. We keep the process tied to your account, device and payment path, with access handled where local law permits.

It covers account details, phone verification, device and browser signals, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

No. We use transaction references and status details to match a payment with your account. We do not ask you to send a wallet password, PIN or one-time security code through support.

Device and browser signals help us recognise a familiar sign-in path, investigate unusual account access and protect phone verification. They can also support session continuity when you move from mobile login to the lobby.

Use the privacy contact route and identify your account with its email or verified phone detail. We may complete an identity check before explaining which account, device and payment records are associated with you.

Yes. Send the incorrect field and the requested correction through the privacy contact route. We check the account first, then update eligible details or explain why a payment or security record must remain unchanged.

We retain payment references for the time needed to operate the account, resolve a DANA, OVO, GoPay, QRIS or bank transfer question, complete security checks and meet applicable legal duties.

The policy is written for account activity connected with Indonesia, including Yogyakarta and Jakarta. Access and eligibility depends on local law, so the service applies where local law permits.